Shipping Policy

Please review our shipping policy for information on how we handle the shipping of products purchased from our clinic.

Shipping Methods: We primarily use Australia Post and various couriers for shipping our products. The shipping method used will depend on the size and weight of the package, as well as the destination.
Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. You can view the shipping cost for your order at checkout before completing your purchase.
Shipping Times: We strive to process and ship all orders within 1-2 business days of receiving payment. However, shipping times may vary depending on the shipping method chosen and the destination. Once your order has been shipped, you will receive a tracking number to monitor the delivery status.
Shipping Restrictions: We currently only ship products within Australia. We do not ship to international addresses or PO boxes.
Shipping Terms and Conditions: Please note that we are bound by the terms and conditions of Australia Post and the couriers we use for shipping. This includes their policies on delivery times, lost or damaged packages, and any other shipping-related issues. We will work with these carriers to resolve any shipping issues that may arise.
Shipping Updates: If there are any delays or issues with your order, we will notify you via email or phone as soon as possible. We appreciate your patience and understanding in such situations.
Returns and Refunds: If you need to return a product purchased from Halo Therapies, please refer to our Returns and Refunds policy for instructions on how to do so.
Contact Us: If you have any questions or concerns about our shipping policy, please contact us at [Contact Information]. Our customer service team is available to assist you.
By purchasing products from Halo Therapies, you agree to the terms and conditions outlined in this shipping policy.

Thank you for choosing Halo Therapies, and we look forward to helping you reconnect inner balance.